Install Field Service Engineer II
Company: APPLIED MATERIALS
Location: Mesa
Posted on: October 11, 2024
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Job Description:
Key Responsibilities:
Performs all standard service activities through Tier I
unassisted.
Performs standard Tier II with assistance.
Able to perform routine preventative maintenance within established
timeframes.
Completes quality repairs.
Responds to fab issues by communicating with other engineers and
participating in escalation conference calls.
Verifies operational quality of system equipment unassisted .
Assists senior engineers as needed.
Follows all checklists and procedures and ensures correct Revs of
procedures and schematics are available prior to performing
work.
Strives to perform BKM's. Uses knowledge management systems.
Follows all IP guidelines.
Able to diagnose and resolve recurring technical problem.
Demonstrates consistent ability to execute escalation plan. Able to
resolve Day-Day issues. Exposure to systemic issue resolution. Able
to support the preparation and delivery of technical issues to
internal and external stakeholders. Knowledge in fundamental
theories. Minimum aid needed to read circuit diagrams. Single
primary product and platform. Executes projects to reduce costs and
increase uptime.
Applies diagnostic techniques and use of documentation and test
equipment with assistance from senior engineers (Testing). Has the
ability to diagnose and resolve technical problems (Corrective
maintenance). Uses training and experience to identify some
process, software or hardware related system problems (Predictive
maintains).
Assumes responsibility for complete customer satisfaction within
work area. Assists in planning, communicating, and coordinating
support plans with customer management. Complies with all safety
procedures and consistently demonstrates safety as a value.
Functional Knowledge:
Has established skills to perform a range of day-to-day
activities.
Business Expertise:
Understands how the assigned duties relate to others in the team
and how the team integrates with others in the discipline.
Assumes responsibility for
full customer satisfaction assuring excellent relations within
assigned area.
Leadership:
Has no supervisory responsibilities; manages own workload.
Problem Solving:
Recognizes and solves typical problems that can occur in own work
area without supervisory approval; evaluates and selects solutions
from established options.
Impact:
Impacts own team through the quality of the services or information
provided; follows standardized procedures and practices and
receives regular but moderate supervision and guidance.
Interpersonal Skills:
Uses communication skills to exchange information.
Qualifications
Education: Associate's Degree
Skills
Certifications:
Languages:
Years of Experience: 2 - 4 Years
Work Experience:
Additional Information
Shift: 10-Day 8-Hr (United States of America)
Travel: Yes, 75% of the Time
Relocation Eligible: Yes
Referral Payment Plan: Employee Referral (Standard)
U.S. Salary Range:
$30.50 - $41.80
The salary offered to a selected candidate will be based on
multiple factors including location, hire grade, job-related
knowledge, skills, experience, and with consideration of internal
equity of our current team members. In addition to a comprehensive
benefits package, candidates may be eligible for other forms of
compensation such as participation in a bonus and a stock award
program, as applicable.
For all sales roles, the
posted salary range is the Target Total Cash (TTC) range for the
role, which is the sum of base salary and target bonus amount at
100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to
diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, citizenship, ancestry, religion, creed, sex,
sexual orientation, gender identity, age, disability, veteran or
military status, or any other basis prohibited by law.
Keywords: APPLIED MATERIALS, Sun City , Install Field Service Engineer II, Engineering , Mesa, Arizona
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