CLIENT RELATIONSHIP MANAGER

Company: TSR Consulting Services, Inc.
Location: Tempe
Posted on: October 5, 2024

Job Description:

JOB ID: 80382
Excellent opportunity with a Fortune 100 Company! This is a 6 month Contract to Permanent. What you'll do:

• Consult with clients to deliver a comprehensive solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Interact/collaborate with associates in sales and customer service
• Maintain and expand knowledge and proficiency on implementation job function, products/services and implementation best practicesCompletes complex projects including:
  • Calculation updates, special reports, tax amendments, company setup, troubleshooting
  • PTO, OT, Double Time, etc. researches historical data for adjustments needed
  • Researches Benefit Accruals recalculates and imports corrections.
  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.What you need to do the job:
    • 2 - 3 years of experience working in a client service/customer service environment OR
    • Excellent time management and communication skills
    • Proficient using Microsoft OfficePREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
      • Proven ability to maintain focus and work effectively with multiple demands
      • Ability to work as part of a team to accomplish tasks
      • Strong client relationship skills
      • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
      • Must be able to recognize basic procedural issues as they arise, then escalate to the appropriate level
      • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
      • Proficient in the latest web technologies and working knowledge of various operating systems
      • Excellent analytical skills and time management skills
      • Excellent communication skills both verbal and written
      • Proficient using Microsoft Office

Keywords: TSR Consulting Services, Inc., Sun City , CLIENT RELATIONSHIP MANAGER, Executive , Tempe, Arizona