Sales Manager
Company: Great Wolf Lodge
Location: Scottsdale
Posted on: October 7, 2024
Job Description:
**Sales Manager at Great Wolf**
Seeking a Sales Manager to strategically target high-margin sales
opportunities, convert them to sales wins, and contribute to the
overall success of the Lodge.
Pay: $65,000 per year
The Sales Manager at Great Wolf is responsible for developing and
executing a comprehensive outbound prospecting strategy to secure
new and existing group room and event business. This involves
targeting shoulder and off-peak groups, increasing market share
through effective networking and research, and converting group and
meeting inquiries to sales via fast response time and exceptional
sales skills.
- Develop and execute a comprehensive outbound prospecting
strategy to secure new and existing group room and event
business
- Increase market share through effective networking and
research
- Convert group and meeting inquiries to sales via fast response
time and exceptional sales skills
- Represent Great Wolf at local and regional trade and travel
shows to promote Groups brand and uncover new
opportunities
- Demonstrate strong account management fundamentals, including
effective entry of all activities in CRM system, tracing next
steps, pipeline management, and setting future meetings
- Build and maintain key client relationships, generating repeat
business and lifetime value
- Prepare compelling group proposals, sales materials, and
contracts that result in sales wins
- Deliver on assigned group room and catering sales goals that
contribute to the overall financial success of the Lodge
- Exercise appropriate authority to skillfully negotiate
contracting terms, including pricing for meeting room rental and
audio visual
- Submit a weekly report to the director of sales and catering
documenting sales activities, converted business, and pipeline
progression
- Create and update quarterly sales action plans outlining
business development objectives and market segment
strategy
- Provide consultation and advice to clients on all aspects of
lodge facilities and services when proposing and contracting groups
and events
- Monitor room blocks and communicate with property personnel on
a weekly basis regarding group room pick-ups, rooming lists,
etc.
- Represent the Lodge in investigating and resolving any group
complaints or conflicts, including billing issues, misplaced items,
reservations, and contract discrepancies
- Complete Banquet Event Orders (BEOs) and Resumes for clients
and operations departments to communicate specific needs,
contracted/agreed-upon details, and pricing for the meeting, event,
or program
- Provide detailed information on meeting-specific needs
throughout the entire booking process from negotiation through
departure
- Enter accurate rooming lists, routing information, tax-exempt
status, and verification of payment in Company software
systems
- Maintain Posting Master (PM) account ledger by keeping track of
all open PM accounts
Basic Qualifications & Skills
- Bachelor's degree in hotel/hospitality or related field, or
equivalent combination of education/experience
- Minimum 4 years in sales with specific experience in
hospitality event/conference sales
- Demonstrated proficiency in Microsoft Office Suite
- Successful completion of criminal background check and drug
screen
- Successful Department of Motor Vehicle check
- Professional communication skills both verbal and written
Desired Qualifications & Traits
- Significant customer service experience
- Strong problem-solving and organizational skills
- Attention to detail and ability to exceed quality
standards
- Enthusiastic and positive energy
- Multi-tasking ability
Physical Requirements
- Able to lift up to 20lbs
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Great Wolf Lodge, Sun City , Sales Manager, Executive , Scottsdale, Arizona
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