Digital Technical Delivery Director
Company: Disability Solutions
Location: Phoenix
Posted on: October 17, 2024
Job Description:
Job Title:Digital Technical Delivery DirectorLocation:Block
23What you'll do:The Digital Technology Delivery Director will lead
the delivery of digital technology solutions leveraging
partnerships with other technology teams (e.g., Architecture,
Infrastructure, Engineering, and Support), business teams and
leaders, strategic partners, and third-party technology providers.
In support of the delivery of new or enhanced digital experiences
and solutions, the position will have direct or oversight
responsibilities for technology engineering, application
acquisition/development, and quality assurance. This role works
closely with product leaders across business teams in our digital
experience space to ensure the delivery and reliability of
technology solutions is achieved. The position performs supervisory
duties for team, including vendor resources and coordinates
coverage for all related responsibilities, and assists in
establishing strategic and operational technology goals and
objectives.What we are looking for: Responsibilities
- Ability to lead, motivate and get the very best out of a team
comprised of vendors, contract, employees who may have indirect
reporting relationships.
- Drive Employee development, retention, resource planning,
talent management, performance management, and achieve a diverse
and engaged workforce.
- Lead and manage vendor and contract resources, ensuring that
they meet the team goals.
- Build and maintain partnerships to ensure technology team
members understand business needs, functional specifications, and
delivery solutions that align with business objectives.
- Develop solutions across multiple IT capability domains (APIs
and/or web services, Portals, Web /Mobile solutions, Core
Application Services, Stored Procedures, SSIS packages)
- Provide insight and guidance, and resolve escalated issues
throughout the application development, implementation, and support
lifecycle.
- Provide rapid response and restoration of production faults
(including problem resolution and Correction of Error) in
partnership with the Application Support team.
- Ensure security of application, transactions, and client
data
- Manage robust, reliable, secure, and scalable systems on
premise or in the cloud.
- Encourage a continuous improvement culture to improve the
efficiency, scalability, stability, and security of
applications.
- Acts as a senior point of escalation to troubleshoot, report,
and resolve technology operational issues.
- Provide oversight, problem-solving and participation in complex
infrastructure implementations, system upgrades, and architectural
troubleshooting.
- Set goals, strategies and objectives and oversee the deployment
of large/enterprise scale initiatives.
- Implements risk management processes to proactively identify
and mitigate technology security threats and establish operational
controls that contain risk within the overall risk tolerance of the
bank Qualifications
- 18+ years as a senior digital technology leader with broad
knowledge across a diversity of business and technology
functions.
- Minimum of 12+ years' experience in a role overseeing
technology delivery, software (Digital Origination, Digital
Banking) development in an agile environment, project management,
project financial budgets, IT consulting, or related field.
- Bachelor's Degree or equivalent combination of education and
work experience required.
- Master's Degree in Business or technical discipline considered
a plus.
- Experience in financial services industry and fintech
vendors
- Strong project management skills with the ability to prioritize
activities for early delivery that drive the greatest benefit.
- Hands on experience managing complex technology solutions with
24/7 high-availability multi-site operating environment,
application hosting, security and information protection, and
disaster recovery architectures.
- Demonstrated ability to think strategically, deliver
innovation, and drive improved user experience.
- Excellent verbal and written communication skills with the
ability to communicate complex issues to technical and
non-technical audiences and senior management.
- Proven ability to build strong partnerships with business,
operations, technology leadership, 3rd party providers and ability
to work effectively in a matrix organization.
- Strong knowledge and experience working on project(s) involving
the implementation of solutions applying multiple software
development life cycles (SDLC).
- Experience with Core Banking platforms and providers, mobile
and digital banking platforms, payment systems, and system
integration technologies.Benefits you'll love:We offer all the
important things you'd want - like competitive salaries, an
ownership stake in the company, medical and dental insurance, time
off, a great 401k matching program, tuition assistance program, an
employee volunteer program, and a wellness program. In addition,
you'll have the opportunity to bolster your business knowledge,
learning the ins and outs of how successful companies operate and
manage their finances, giving you invaluable hands-on experience to
help grow your career!About the company:Western Alliance Bank is a
wholly owned subsidiary of Western Alliance Bancorporation.
Alliance Bank of Arizona, Alliance Association Bank, Bank of
Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank
are divisions of Western Alliance Bank; Member FDIC. AmeriHome
Mortgage is a Western Alliance Bank company.Western Alliance
Bancorporation is committed to equal employment and will consider
all qualified applicants without regard to race, sex, color,
religion, age, nation origin, marital status, disability, protected
veteran status, sexual orientation, gender identity or genetic
information. Western Alliance Bancorporation is committed to
working with and providing reasonable accommodations for
individuals with disabilities. If you are an individual with a
disability and require a reasonable accommodation to complete any
part of the application process and/or need an alternative method
of applying, please email HR@westernalliancebank.com or call
602-386-2488. When contacting us, please provide your contact
information and state the nature of your accessibility issue. We
will only respond to inquiries concerning requests that involve a
reasonable accommodation in the application process.-- Western
Alliance Bancorporation
Keywords: Disability Solutions, Sun City , Digital Technical Delivery Director, Executive , Phoenix, Arizona
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