Phlebotomist/Medical Receptionist

Company: One Medical
Location: Sun City West
Posted on: November 2, 2024

Job Description:

Summary: Join One Medical as a Phlebotomist/Medical Receptionist to provide exceptional patient experiences and contribute to a diverse, driven, and empathetic team. Responsibilities include providing venipuncture services, extended scope duties, and maintaining high standards of in-office care. Requirements include a Medical Assistant certification, 6 months of experience, and strong communication skills. Benefits include paid sabbatical, competitive medical plans, and a 401K match. This is a full-time role with 8-hour shifts in Sun City West, AZ.

Responsibilities:

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• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
  
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
  
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
  
• Use impeccable C-I-CARE in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
  
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
  
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
  
  
  Requirements:
  
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  • Graduated from a postsecondary Medical Assistant program (accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)) OR completed relevant Medical Assistant training by any branch of the armed forces OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute.
    
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
    
  • Strong written and verbal communication skills
    
  • A High School Diploma or equivalent
    
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
    
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
    
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
    
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
    
  • Phlebotomy experience and/or certification preferred
    
  • Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
    
    
    Benefits:
    
    • 
      
    • Paid sabbatical after 5 and 10 years
      
    • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
      
    • Competitive Medical, Dental and Vision plans
      
    • Free One Medical memberships for yourself, your friends and family
      
    • Pre-Tax commuter benefits
      
    • PTO cash outs - Option to cash out up to 40 accrued hours per year
      
    • Competitive salary: starts at $21.50/hr
      
      
      This is a full-time role (40 hrs/week) with 8 hr shifts generally taking place between 8am-5pm based in Sun City West, AZ.

Keywords: One Medical, Sun City , Phlebotomist/Medical Receptionist, Healthcare , Sun City West, Arizona