Technical Support Supervisor (E)
Company: Disability Solutions
Location: Chandler
Posted on: October 11, 2024
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Job Description:
Base Pay Range: $83,200.00 - $141,400.00Primary Location:
USA-AZ-Chandler-KLAKLA's total rewards package for employees may
also include participation in performance incentive programs and
eligibility for additional benefits identified below. Interns are
eligible for some of the benefits identified below. Our pay ranges
are determined by role, level, and location. The range displayed
above reflects the minimum and maximum pay for this position in the
primary location identified in this posting. Actual pay depends on
several factors, including location, job-related skills,
experience, and relevant education level or training. If
applicable, your recruiter can share more about the specific pay
range for your preferred location during the hiring process.
Company Overview KLA is a global leader in diversified electronics
for the semiconductor manufacturing ecosystem. Virtually every
electronic device in the world is produced using our technologies.
No laptop, smartphone, wearable device, voice-controlled gadget,
flexible screen, VR device or smart car would have made it into
your hands without us. KLA invents systems and solutions for the
manufacturing of wafers and reticles, integrated circuits,
packaging, printed circuit boards and flat panel displays. The
innovative ideas and devices that are advancing humanity all begin
with inspiration, research and development. KLA focuses more than
average on innovation and we invest 15% of sales back into R&D.
Our expert teams of physicists, engineers, data scientists and
problem-solvers work together with the world's leading technology
providers to accelerate the delivery of tomorrow's electronic
devices. Life here is exciting and our teams thrive on tackling
really hard problems. There is never a dull moment with us.Job
Description/Preferred QualificationsTechnical Support Supervisor
are core to KLA's technology, while we do not currently have an
opening, we are always building our Technical Support Supervisor
talent community, we are interested in learning about your
background. Apply to this posting for Future Opportunities with
KLA. Position is within the Product Support Organization (PSO) of
the KLA Services Division.The role is defined to provide technical
support for server products across multiple divisions, ensuring
seamless operation and swift resolution of issues. As a supervisory
position, it involves leading and mentoring a team of technical
specialists, leading all aspects of their work to maintain high
standards of service delivery. With a focus on hardware compute and
database management, the role includes diagnosing complex system
challenges and implementing effective solutions. Knowledge of
Linux, Python, or networking is considered a plus, enabling process
automation and system optimization. The role also involves
collaborating with cross-functional teams to ensure server
environments meet evolving business needs; Establishes and
maintains lines of communication with design engineering and
software development on design, reliability and maintenance issues.
Ensures that engineers are current with the latest upgrades and/or
new releases. May be involved in customer installation and training
programs. Selects, develops, and evaluates personnel to ensure the
efficient operation of the function.Scope:Receives assignments in
the form of objectives and resolves how to use resources to meet
schedules and goals. Provides mentorship to subordinates within the
latitude of established company policies. Recommends changes to
policies and establishes procedures that affect immediate
organization(s).Job complexity:Works on issues of diverse scope
where analysis of situation or data requires evaluation of a
variety of factors, including an understanding of current business
trends. Follows processes and operational policies in selecting
methods and techniques for acquiring solutions. Acts as advisor to
subordinate(s) to meet schedules and/or resolve technical problems.
Develops and coordinates schedules and performance requirements;
may have budget responsibilities.Discretion:Erroneous decisions or
failure to achieve results will add to costs and may impact the
short-term goals of the organization.Interaction:Frequently
interacts with subordinate supervisors, customers and/or functional
peer group managers, normally involving matters between functional
areas, other company divisions or units, or customers and the
company. Often must lead a cooperative effort among members of a
project team.Supervision:Manages, perhaps through subordinate
supervisors, the coordination of the activities of a section or
department with responsibility for results, including costs,
methods and staffing.
Keywords: Disability Solutions, Sun City , Technical Support Supervisor (E), IT / Software / Systems , Chandler, Arizona
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