Claims Resolution Specialist
Company: Liberty Mutual Insurance
Location: Chandler
Posted on: October 15, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $73100.00 - $136300.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Responsible for the investigation, evaluation and
disposition of cases on assignment, which may include an
established portion of the office/team workload and/or individual
assigned cases that present moderate to high exposure or complex
coverage or liability issues. Training is a critical component to
your success and that success starts with reliable attendance.
Attendance and active engagement during training is mandatory.
Responsibilities: Manages, investigates, and resolves claims.
Investigates and evaluates coverage, liability, damages, and
settles claims within prescribed authority levels. Recommends
ultimate resolution on assigned cases in excess of their authority
to local claims management and Home Office. Identifies potential
suspicious claims and refers to SIU and identifies opportunities
for third party subrogation. Prepares for and attends trials,
hearings and conferences and reports to Home Office and local
management on status. Confers with trial counsel and prepares trial
reports. Communicates with policyholders, witnesses, and claimants
in order to gather information regarding claims, refers tasks to
auxiliary resources as necessary, and advise as to proper course of
action. Responds to various written and telephone inquiries
including status reports. Ensures adequacy of reserves. Recommends
reserve increases on cases in excess of authority. Accountable for
security of financial processing of claims, as well as security
information contained in claims files. Responsible for managing the
practices and billing activities of outside and in-house counsel.
May assist in the absence of the Claims Team Manager, representing
the company on matters involving state or federal regulatory
agencies. May be involved in special projects and/or mentoring at
the direction of local management. Qualifications Must have an
advanced knowledge of coverage, liability, and complex claims
handling procedures. Must be knowledgeable of state and federal
laws in the adjuster's jurisdiction. A full working knowledge of
claims operations and procedures is required. Strong written and
oral communication skills required as well as strong interpersonal,
analytical, investigative, and negotiation skills. The
capabilities, skills and knowledge required is normally acquired
through a Bachelor's degree or equivalent experience and at least
5-7 years of directly related experience. Ability to obtain proper
licensing as required. About Us **This position may have in-office
requirements depending on candidate location.** As a purpose-driven
organization, Liberty Mutual is committed to fostering an
environment where employees from all backgrounds can build long and
meaningful careers. Through strong relationships, comprehensive
benefits and continuous learning opportunities, we seek to create
an environment where employees can succeed, both professionally and
personally. At Liberty Mutual, we believe progress happens when
people feel secure. By providing protection for the unexpected and
delivering it with care, we help people embrace today and
confidently pursue tomorrow. We are proud to support a diverse,
equitable and inclusive workplace, where all 45,000 employees feel
a sense of community, belonging and can do their best work. Our
seven Employee Resource Groups (ERGs) offer a centralized, open
space to bring employees and allies together to connect, learn and
engage. We value your hard work, integrity and commitment to make
things better, and we put people first by offering you benefits
that support your life and well-being. Liberty Mutual is an equal
opportunity employer. We will not tolerate discrimination on the
basis of race, color, national origin, sex, sexual orientation,
gender identity, religion, age, disability, veteran's status,
pregnancy, genetic information or on any basis prohibited by
federal, state or local law. Fair Chance Notices California San
Francisco Los Angeles Philadelphia Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Sun City , Claims Resolution Specialist, Other , Chandler, Arizona
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