Commercial Credit Card Account Managers
Company: Disability Solutions
Location: Phoenix
Posted on: October 16, 2024
Job Description:
Job Title:Commercial Credit Card Account
ManagersLocation:CityScapeWhat you'll do:Western Alliance Bank is
looking for a Commercial Credit Card Account Manager to support the
growth of our largest commercial credit card clients. As Commercial
Credit Card Account Manager, you will know and understand assigned
clients commercial card spend patterns, identify potential future
spend opportunities, assist in vendor receivables matching
activities on behalf of the client and be a resource to both
internal sales colleagues and clients on expanding the use of cards
in client's payables operations, assist with rebate payments,
develop client's digital card and payments footprint via a
consultative approach, provide internal sales and external client
training, and more. Using the knowledge you gain through the role,
you may also be involved in selected new program/product
development and product improvement and how to best optimize the
commercial card portfolios. The ideal candidate will have 5-7 years
in commercial card account and or digital program management with a
financial institution with a sizeable commercial card portfolio.
Expertise in purchasing and corporate card products and knowledge
of the payments industry, including experience with credit card
products, credit card payment networks, fin-techs and processing
expertise are ideal. Knowledge of corporate payables, payables
systems and accounting packages used in small business, middle
market or large corporate environments is desired.What we are
looking for:
- Monitor and understand client spend behavior, identify card
spend opportunities, benchmark client program against peer set,
understand industry best practices to assist clients with vendor
engagement
- Support the commercial card program value proposition and
improve its features and benefits over time to ensure a best in
class offering using both observed practices and client
feedback
- Execute plans for assigned card portfolios including all new
and existing program and product development, implementation, roll
out and campaign management.
- Guide multi-functional teams consisting of internal bank
stakeholders (sales, product, operations), vendors, and technology
partners to devise optimum solutions and results for clients
- Assist in the communication of the roadmap/prioritization
process related to client needs to senior management
- Monitor, track and report key performance metrics including
progress against portfolio goals/objectives and trend analysis to
management and key stakeholders
- Coordinate vendor and third-party accounts in support of the
products to ensure optimum service, quality, accuracy and
responsiveness to the portfolio
- Provide subject matter expertise and support for all business
partners and aid in development & implementation of product
training materials
- Support implementation and operations teams to optimize current
processes and long term process improvements by providing guidance,
expertise and influence
- Partner cross-functionally in the development of calendars,
analysis and implementation of client campaigns and service
offerings to drive acquisition and increase card payables adoption
and overall usage of the product
- Assist in the development of effective controls and processes
to ensure in-scope risks are measured, monitored and controlled and
compliance requirements are adhered to
- Provide input into the creation of the card product roadmap and
long-term strategies for commercial credit card products/,
including recommendations on features, vendors and processes to
enhance portfolio growth and profitability.What you need to have:
- 5 -7 years in account or product management with expertise in
corporate/purchasing/commercial/small business card products
- Knowledge of payments industry including experience with new
digital commercial credit card products, payment networks and card
processors
- Previous banking (finance/accounting) or business management
experience
- Knowledge of accounting, payables and expense management
systems a plus (Oracle Netsuite, MS Dynamics, SAP, Concur, Emburse,
Quickbooks, etc)Compensation: Salary range for new hires is
generally $94,620.00 - $111,000.00 for Las Vegas, NV. Salary range
for new hires is generally $107,395.00 - $132,661.00 for Denver,
CO. Salary amount is determined by specific job location. In
addition, the role may be eligible for annual bonus/incentives
earned and restricted stock.Benefits you'll love:We offer all the
important things you'd want - like competitive salaries, an
ownership stake in the company, medical and dental insurance, time
off, a great 401k matching program, tuition assistance program, an
employee volunteer program, and a wellness program. In addition,
you'll have the opportunity to bolster your business knowledge,
learning the ins and outs of how successful companies operate and
manage their finances, giving you invaluable hands-on experience to
help grow your career!About the company:Western Alliance Bank is a
wholly owned subsidiary of Western Alliance Bancorporation.
Alliance Bank of Arizona, Alliance Association Bank, Bank of
Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank
are divisions of Western Alliance Bank; Member FDIC. AmeriHome
Mortgage is a Western Alliance Bank company.Western Alliance
Bancorporation is committed to equal employment and will consider
all qualified applicants without regard to race, sex, color,
religion, age, nation origin, marital status, disability, protected
veteran status, sexual orientation, gender identity or genetic
information. Western Alliance Bancorporation is committed to
working with and providing reasonable accommodations for
individuals with disabilities. If you are an individual with a
disability and require a reasonable accommodation to complete any
part of the application process and/or need an alternative method
of applying, please email HR@westernalliancebank.com or call
602-386-2488. When contacting us, please provide your contact
information and state the nature of your accessibility issue. We
will only respond to inquiries concerning requests that involve a
reasonable accommodation in the application process.-- Western
Alliance Bancorporation
Keywords: Disability Solutions, Sun City , Commercial Credit Card Account Managers, Other , Phoenix, Arizona
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