Automotive Repair Technician - Chandler West
Company: AAA Northern California, Nevada & Utah
Location: Gilbert
Posted on: October 12, 2024
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Job Description:
JOB DESCRIPTION We call our club's vision, mission, values, and
supporting pillars "Our House" because they are the foundation for
all that we do. We're working to transform AAA for the next century
with a mission to create Members for life by unleashing the
innovative spirit of our Team Members.Why Work For Us?
At AAA, our Team Members strive to deliver amazing service and help
our Members outsmart lifes roadblocks. We believe everything you do
outside of work adds to who you are at work. We're working to
transform AAA for the next century with a mission to create Members
for life by unleashing the innovative spirit of our Team
Members.
Job Responsibilities:
Performs work that is indicated on Approved Repair Orders.
Performs only needed and or customer requested services on
vehicle
Performs all repairs according to MAP (Motorist Assurance Program),
OEM (Original Equipment Manufacturers) or accepted industry
standard procedures
Assures all repairs are for the benefit of the member/customer.
Test drives all vehicles when practical for any/all performance or
drivability concerns before performing work
Exception: when unsafe or vehicle not drivable
Retest drives after repairs completed to verify that repair solved
defined problems
Maintains clean and safe work environment; cleans spills and debris
immediately to reduce hazards
Maintain company provided equipment and machinery
Follows Company and industry safety rules and regulations
Reports all unsafe conditions to supervisor including but not
limited to lifts, overhead doors, and equipment
Attends all required training, seeks additional training to
maintain and increase effectiveness
Keeps up to date on industry trends and repair procedures.
Attends and successfully completes at least 24 hours of continuing
auto repair training per year sponsored and/or provided by the
club.
Maintains customer vehicles in regard to cleanliness and does not
tune or otherwise adjust any controls within the vehicle.
Verifies as soon as practicable that parts ordered for the vehicle
assigned to them are correct.
Performs digital inspection and documents to their full potential.
Notates all pertinent information into the shop inspection or
management system, attaches all photos or videos to illustrate
repairs or needs to the inspection.
Assures all comeback related repairs are prioritized as directed by
manager or lead.
Communicates effectively as necessary with manager, service
advisors and other technicians to contribute to the overall
performance of the location
Responsible for the safety and accuracy of all repairs made and or
systems inspected to assure vehicle is as safe or more safe
condition as was prior to work commencing
Performs other related duties as assigned.
Note: May require travel to different locations on an as needed
basis
Knowledge/Skills/Abilities
Effective verbal and written communication skills in the
language(s) required for the role, as justified for business
necessity
Effective organization, interpersonal and negotiation skills
Ability to work scheduled hours as necessitated by business
need
Math and computer skills with experience using software
applications including word processing, browsers, and email
Member service focus
Ability to drive vehicles equipped with manual transmission
Knowledge of equipment/tool operation and diagnostic/repair
procedures
Maintains 120% productivity as measured by dividing hours worked by
labor hours flagged
Education & Experience/ Licenses & Certifications
High School diploma or equivalent certification (GED)
Must possess a valid drivers license with a safe driving record
At least five years experience as an automobile technician
ASE Master Certification and L1 as well as L2, L3 or both. Or
equivalent OEM certifications and fulfills ASE requirements within
one year of hire.
Smog Repair and Testing Certification preferred (CA only)
Work Environment/Physical Requirements
Ability to lift and or carry up to 50lbs
Standing, bending, kneeling, pushing, reaching, lifting, climbing
ladders
Exposure to loud noises-$28.80/hour to $45.11/hour depending on
experience
Keywords: AAA Northern California, Nevada & Utah, Sun City , Automotive Repair Technician - Chandler West, Professions , Gilbert, Arizona
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