Automotive Repair Technician - Chandler West

Company: AAA Northern California, Nevada & Utah
Location: Gilbert
Posted on: October 12, 2024

Job Description:

JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement ProgramAdditional Details: Sign-On Bonus of $2,500* (applies to Certified Master Repair Technicians).Summary
  At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
  
  Job Responsibilities:
  Performs work that is indicated on Approved Repair Orders.
  Performs only needed and or customer requested services on vehicle
  Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard procedures
  Assures all repairs are for the benefit of the member/customer.
  Test drives all vehicles when practical for any/all performance or drivability concerns before performing work
  Exception: when unsafe or vehicle not drivable
  Retest drives after repairs completed to verify that repair solved defined problems
  Maintains clean and safe work environment; cleans spills and debris immediately to reduce hazards
  Maintain company provided equipment and machinery
  Follows Company and industry safety rules and regulations
  Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment
  Attends all required training, seeks additional training to maintain and increase effectiveness
  Keeps up to date on industry trends and repair procedures.
  Attends and successfully completes at least 24 hours of continuing auto repair training per year sponsored and/or provided by the club.
  Maintains customer vehicles in regard to cleanliness and does not tune or otherwise adjust any controls within the vehicle.
  Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.
  Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.
  Assures all comeback related repairs are prioritized as directed by manager or lead.
  Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location
  Responsible for the safety and accuracy of all repairs made and or systems inspected to assure vehicle is as safe or more safe condition as was prior to work commencing
  Performs other related duties as assigned.
  Note: May require travel to different locations on an as needed basis
  
  Knowledge/Skills/Abilities
  Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
  Effective organization, interpersonal and negotiation skills
  Ability to work scheduled hours as necessitated by business need
  Math and computer skills with experience using software applications including word processing, browsers, and email
  Member service focus
  Ability to drive vehicles equipped with manual transmission
  Knowledge of equipment/tool operation and diagnostic/repair procedures
  Maintains 120% productivity as measured by dividing hours worked by labor hours flagged
  
  Education & Experience/ Licenses & Certifications
  High School diploma or equivalent certification (GED)
  Must possess a valid drivers license with a safe driving record
  At least five years experience as an automobile technician
  ASE Master Certification and L1 as well as L2, L3 or both. Or equivalent OEM certifications and fulfills ASE requirements within one year of hire.
  Smog Repair and Testing Certification preferred (CA only)
  
  Work Environment/Physical Requirements
  Ability to lift and or carry up to 50lbs
  Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders
  Exposure to loud noises-$28.80/hour to $45.11/hour depending on experience

Keywords: AAA Northern California, Nevada & Utah, Sun City , Automotive Repair Technician - Chandler West, Professions , Gilbert, Arizona