Critical Systems Project Executive - ALC West Region
Company: Carrier
Location: Phoenix
Posted on: November 1, 2024
Job Description:
Country:
United States of America
Location:
CAA11: ALC West AZ 4615 South 33rd Place , Phoenix, AZ, 85040
USA
Carrier is the leading global provider of healthy, safe and
sustainable building and cold chain solutions with a world-class,
diverse workforce with business segments covering HVAC,
refrigeration, and fire and security. We make modern life possible
by delivering safer, smarter and more sustainable services that
make a difference to people and our planet while revolutionizing
industry trends. This is why we come to work every day. Join us and
we can make a difference together.
At Automated Logic, we've been developing and supporting
intelligent building solutions that have helped customers,
including small businesses to Fortune 500 corporations, operate
their buildings more efficiently for over 40 years. Our products
help reduce energy consumption, lower utility, operating and
maintenance costs, and improve indoor air quality, occupant
comfort, and productivity. Technology that supports the buildings
and industry of today and tomorrow requires a wide range of talents
and skill sets.
About This Role
As part of Carrier's drive for continuous improvement in all facets
of operational execution, we are looking for a dynamic individual
to serve as the Project Executive for ALC Field Operations.
This position will report directly to the Area General Manager. The
primary responsibility of this role will be to successfully manage
our mission-critical project portfolios as it relates to the
comprehensive oversight of turnkey execution within our ALC West
Region portfolio. In addition, the scope of this responsibility
will include but not be limited to:
- Maintain critical customer relationships at a
high-level
- Work closely with local operation and project managers
- Ensuring on-time/on-budget execution of assigned
projects
- Logistical and supply chain planning for each project in the
portfolio
- Support sales organization with new project RFP's
Key Responsibilities
- Possess a strong understanding of the Controls industry
business flow, including but not limited to product knowledge,
field operations, financial understanding, and overall customer
satisfaction mindset.
- Own the successful financial performance of a portfolio of
mission-critical customers.
- Maintain a partnership with customers targeting key decision
makers and C-level executives.
- Monitor and drive the quality of turnkey installations and our
service deliverables, and customer satisfaction.
- Represent ALC and its interests in all portfolio decisions
affecting daily operations.
- Plan, organize, and direct execution teams from an executive
level to ensure portfolio revenue and margin plans are
achieved.
- Assist in presenting bi-weekly ALC Sync Meeting to clients
inclusive of site issues, overall portfolio issues, state of
awarded and/or bid projects inclusive of submittal status,
portfolio technical coordination issues, and project site status
updates. Agenda and meeting minutes creation of same.
- Participate in submittal internal review process when
requested.
- Maintain overall portfolio logistic schedule. Review weekly
with leadership and resolve any delivery delay impacts
- Recognize current supply chain risks from all commodity
suppliers with assistance from parts coordinator and panel
fabricators
- Work with Senior Design Engineer to maintain portfolio
submittal log inclusive of submittal status, submittal type,
approval status, assigned resource, etc.
- Professionally communicate project issues to the portfolio team
and documentation of same.
- Be able to utilize executive level communication skills for
reporting up the chain of leadership
- Manage the creation of root cause analyses paperwork when
required.
- Drive CORA usage across the portfolio.
- Provide executive level documentation of project issues as
required
- Own and drive KPI's related to billings, collections, and
budgets
- Ensure the transition of execution of all service delivery
plans and owner direct installation work.
- Drive revenue and manpower forecasts to be presented to
management on a quarterly basis
- Support customers in all aspects of the customer
relationship.
- Ensure all ALC Organizational safety and ethics standards are
met.
Basic Qualifications
- High School Diploma or GED
- 10+ years' experience in the HVAC controls or Construction
Industry
- Ability to travel 50% of average workweek, including air
travel, overnight hotel stays, and unexpected travel when
required.
Preferred Qualifications
- Bachelor's Degree or Master's Degree in Business or
Construction Discipline
- Experience with P & L's or Project Financials
- Experience using Customer Relationship Management (CRM) and
drive usage within team members.
- Executive presence and experience with C-Suite
Executives.
- Ability to deliver compelling presentations to potential
customers.
- Strong interpersonal, communication, organization, and
analytical skills.
- Experience analyzing market and company data to build business
strategies.
- Proficient in Microsoft 360 applications.
#LI-Hybrid
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status, age
or any other federally protected class.
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Keywords: Carrier, Sun City , Critical Systems Project Executive - ALC West Region, Professions , Phoenix, Arizona
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